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Frequently asked questions.
Find answers about mortgages, insurance, legal processes, and more.
Mortgage Affordability
Property Surveys & Valuations
Legal & Conveyancing
Mortgage Payments
Insurance
Contact & Ongoing Support
Mortgage Affordability
How does a lender assess your mortgage affordability?
Do lenders look at both income and expenses?
Can using Buy Now Pay Later or having missed payments affect my mortgage application?
What happens if I take out credit or finance after my application is submitted?
What's the difference between an Agreement in Principle and a mortgage offer?
What happens after my mortgage offer is issued?
Who manages the process after my mortgage is offered until it completes – my broker or solicitor?
What if a better mortgage rate comes along before I complete?
What's the difference between a soft search and a hard search?
I'm self-employed. How do I get my SA302 (Tax Calculation) the lender has asked for?
I'm Self-Employed - How do I download my Tax Year Overview from HMRC?